Customer Feeedback

 My car wouldn’t start and within half an hour Tom from Jon Beech had arrived to  save the day! The customer service I received from Jon Beech was outstanding!  Very professional, I am very impressed, Thank You 

Broken down a few miles south of stoke when my clutch had gone on my car, it just so happened this was also my birthday!! I was given an eta of around an hour however my recovery turned up just 20 mins later! My “rescuer” was a lovely man called Darren Appleton and he couldn’t have been more helpful, chatty and just an all round lovely guy! Took me all the way home to Liverpool on a Sunday afternoon. Hope he gets recognised for this, I know he was “just doing his job” but honestly he made an unfortunate event on my birthday a lot better! Thanks again Darren! :)1LikeThanks for your feedback!There is a problem. Please try again.

Excellent and friendly service. Our car broke down and after the initial diagnosis (by Jon himself - top bloke and really helpful) of a broken clutch the  recovery vehicle came out  very quickly to get us home (Malvern, about an hour and a half away). David the driver was brilliant and could not have been more helpful. Top service all round.

Message: 3rd Feb 2019  Thank you very much for the very prompt ,helpful and efficient way in which your staff responded to my problem this morning,especially the two operatives who came to my rescue .I highly recommend your services. Once again many thanks. K Ward

Ami - "Terri quickly came to the rescue when we broke down on the M6. She was friendly, helpful and really easy to get along with -particularly nice to have such a chirpy driver as it was Sunday evening! Great service and highly recommend!"

James - "My car insurance breakdown cover arranged for Jon Beech to recover my vehicle from Newcastle the other morning. It wasn't long until they arrived and my car was taken to my mechanic. 5 out of 5 star service. The chap who recovered it (unfortunately I don't know his name) was friendly, efficient and professional & from all of the occasions when I have broken down (which there have been many) this was surely the best handling of a situation I have experienced. 👍 Top service. (Please pass on)

Paige - "1 August 2018 ·  So happy and grateful for how fast these guys came when I locked my keys in the car tonight. They had fixed it within an hour of me ringing the AA! Really friendly and fast service, would recommend to anyone. 5�!"

jade - "Amazing company, my car wheel has came off and the bloke who came out to me didn’t leave me until it was sorted! Such an amazing service let me stay at there base whilst I got a lift, let my sister watch telly, gave me a charger. Such an amazing company! Many thanks!!!"

Lisa - "We can not thank you enough for the quick and speedy recovery of not only our charities long wheel base van when it broke down BUT 5 of our rescue dogs fully loaded on the back in cages. There is no fear in the world like a van full of nervous and ill dogs breaking down on the way back from the vets and after collecting a new addition from the stray pound to join us back at our kennels but you guys made it look easy, quick and safe. Just thank you so much on behalf of everyone at Greyhoud

Jessica - "Breakdown recovery that Hastings direct used for me web my car wouldn’t start. Ash arrived just over an hour later, diagnosed the problem (battery), jumped started me and followed me down to Halfords just in case. Would definitely use them again. Thanks"


AGabby - "5 November 2018 ·  After being messed around for 10 hours of various different recovery companys, Terri from Jon beech took the job on last minute even though she was supposed to be finishing her shift at 7pm. 30 minutes later she was there and I couldn't of asked for a better recovery girl to pick me up!! Made me feel comfortable and at ease after a long and stressful day. I'd recommend Terri and Jon Beech a 100% 👏🤗 P.S sorry if it's late I've been made busy. 😂"

Greg - "29 March 2018 ·  Subbed a Heavy Job this week, n/s stuck down ditch spoke to Mark at Jon Beech, they arrived within the time frame, brought back to hard standing, our customer drove away, smooth communication & operation.  Thanks again!" 

 Mininmalist Cat - "16 February 2017 ·  Excellent job today, thank you very much! Very helpful and polite team of father and son. Highly recommended!"